CARD PROGRAM Management OPERATIONS

Card Program Operations Layer for Fintechs

We work as an extension of fintech teams on i2c, with active capability across Thredd, Marqeta, and Paymentology. Launch new card programs, operate live ones, and run campaigns without the headcount overhead of building it all internally.

Works with: i2c Marqeta Paymentology Thread

Core capabilities

i2c Native

Deep platform expertise across configuration, fraud rules, MCC controls, and operational reporting

Multi-Processor

Active capability across i2c, Marqeta, Paymentology, and Thread card processing platforms

Expert Team

Senior specialists work directly on your program no junior handoffs, no offshore relay, no ticket queue

Your Authority

Operating under your access and approvals your audit trail, your governance, your data

WHAT WE DELIVER

16 Core Operations. One Expert Team.

From initial BIN setup to live transaction analysis — TechFers handles every layer of your card program operations with precision.

New Card Program Creation

Launch fully configured card programs from scratch — including scheme setup, transaction limits, and processor onboarding across your chosen platform.

Existing Card Program Management

Take over and optimise live card programs — handling day-to-day operations, parameter adjustments, and continuous performance improvements.

BIN Definition & Management

Define Bank Identification Numbers with full configuration — card types, ranges, issuer details, and processor-specific BIN parameters once details are provided.

Service Addition & Configuration

Add and configure services such as ATM_WTHD, NEW_CARD_PO, POS, and more — for both new and existing card programs with precision mapping.

Parameter Configuration

Define and manage operational parameters — velocity limits, geographic controls, spending caps, and card-level restrictions for any program type.

Fraud Parameter Management

Implement and fine-tune fraud detection rules — velocity checks, suspicious pattern flags, and real-time decline thresholds for both new and existing programs.

MCC Restriction Management

Apply Merchant Category Code restrictions to control where cards can and cannot be used — blocking specific categories as required by program policy.

Scheduled Reporting

Automate report generation and delivery — transaction summaries, settlement files, card activity reports and compliance exports on any cadence you require.

Balance Discrepancy Identification

Detect and reconcile balance mismatches at both program and individual card level — ensuring financial accuracy across all accounts and ledger positions.

Transaction Analysis

Deep-dive into transaction streams — identifying patterns, anomalies, decline reasons, and spend behaviour to drive actionable program improvements.

Primary & Secondary Program Definition

Architect multi-tier card program structures — defining primary programs and linking secondary programs with appropriate inheritance rules and independent controls.

Coupon Management at Program Level

Configure cashback, discount, and reward coupons at the card program level — driving customer engagement and spend incentives tailored to each program's goals.

Campaign Definition & Management

Build and manage marketing campaigns at the card program level — defining eligibility rules, reward triggers, duration windows, and campaign tracking parameters.

Non-Profiled Card Creation

Issue anonymous, non-profiled cards in single units or bulk batches — ideal for prepaid products, gift cards, and programmes not requiring full KYC at issuance.

Profiled Card Creation

Create KYC-verified, fully profiled cards for individual cardholders or in bulk — with complete cardholder data and instant activation readiness.

Cardholder Profile Updates

Manage and update cardholder data at scale — address changes, contact details, KYC re-verification, card replacement links, and profile enrichment across all programs.

PLATFORMS

Expert Operations Across All Major Processors

TechFers holds deep configuration knowledge across the four leading card processing platforms used by modern fintechs and banks.

i2c

Deep configuration expertise on one of fintech's most powerful processing platforms.

i2c's highly configurable platform enables granular card program management. TechFers brings deep expertise in configuring i2c programs — from BIN definition through to advanced fraud parameters and transaction analysis.

  • BIN table setup and range definition
  • Service flag configuration (ATM_WTHD, NEW_CARD_PO and more)
  • Velocity and fraud parameter management
  • Primary and secondary program hierarchy
  • Bulk and single card issuance (profiled and non-profiled)
  • Report scheduling and transaction analysis
WHY TECHFERS

Deep expertise, delivered without the agency overhead

Senior team, direct engagement

You work with the senior specialist running your program not an account manager translating to a junior team.

Your processor relationship stays yours

We operate under your authority and access. Your processor relationship remains entirely yours. We never insert ourselves into that relationship.

Defined scope, defined outcomes

Operational layer only no regulatory work, no scheme certification, no BIN sponsorship. Clean lane, clear deliverables.

No lock-in

No multi-year commitments. Standard 30-day notice. Clean handover protocols whenever you need them.

ENGAGEMENT PROCESS

From first call to live operations in four steps

  1. Discovery Call

    20 minutes

    A focused conversation about what you're running today, where the friction sits, and whether what I do actually maps to your situation. Honest assessment of fit some of it may apply, some won't.

  2. Scoped Diagnostic

    30 days, fixed fee

    A focused operational review of one card program or one specific area. Written assessment with prioritized recommendations. At the end, you decide what's next implement yourselves, hire me for specific projects, or do nothing. Either way, you have an outside expert view.

  3. Engagement Design

    Based on the diagnostic, we scope the right engagement could be a specific configuration project, an ongoing operational retainer, or a hybrid. Clear scope, clear pricing, clear deliverables.

  4. Execution & Iteration

    Hands-on work begins. Regular reporting cadence. Quarterly reviews. The relationship grows as trust grows additional programs, deeper services, or specialist capabilities added as needed.